Frequently Asked Questions
Everything you need to know about our organic botanicals and farm-to-table practices.
Where are your botanicals grown?
All of our herbs and botanicals are grown, harvested, and dried right here at Foster Farm in Vermont, ensuring the highest level of quality and freshness.
Are your products certified organic?
Yes, Foster Farm Botanicals is proud to be USDA Certified Organic. We use sustainable farming practices that prioritize soil health and biodiversity.
How long does shipping take?
Orders are typically processed within 2-3 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days.
What is your return policy?
We want you to be completely satisfied with your purchase. If there is an issue with your order, please contact us within 14 days of receipt for a replacement or refund.
Do you offer wholesale pricing for retail shops?
Yes, we offer wholesale opportunities for tea shops, apothecaries, and retailers. Please reach out through our contact page to request a wholesale account.
How should I store my dried herbs?
To maintain potency and color, store your botanicals in a cool, dark place away from direct sunlight and moisture in an airtight container.